At Nilanjana Boat & Club Resort, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email, phone number, and booking details.
- Payment Information: When you make a reservation, secure payment details may be collected.
- Browsing Data: IP address, device type, and pages visited on our website.
2. How We Use Your Information
We use your data to:
- Process hotel reservations and service requests.
- Improve our website and customer experience.
- Send promotional offers and updates (with your consent).
- Ensure security and prevent fraud.
3. Data Protection & Security
We implement strict security measures to protect your personal data from unauthorized access, alteration, or disclosure.
4. Cookies & Tracking Technologies
Our website may use cookies to enhance user experience and analyze traffic. You can manage cookie preferences through your browser settings.
5. Third-Party Sharing
We do not sell or share your personal data with third parties, except when required by law or necessary for processing reservations.
6. Your Rights & Choices
You have the right to:
- Access, update, or delete your personal data.
- Opt-out of marketing communications at any time.
7. Contact Us
For any privacy-related inquiries, please contact us at:
📞 Phone: 01833-334311